The Team

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Shaunta Mayo, Resident in Counseling (Glen Allen)

Shaunta Mayo is a Licensed Mental Health professional-Resident that has been working with children, adolescents, and families in various settings for about 12 years. Shaunta has worked in CBS for 4 years with adults, children and families that are experiencing mental health issues, while participating in clinical supervision. She graduated from Ashford University with a BA in Behavior Science and Capella University with MS in Clinical Mental Health Counseling. Shaunta has volunteered with the Henrico Police Athletic League (PAL) in Juvenile facilities, elementary and middle schools as a mentor working with children that were experiencing negative behaviors. She has also volunteered with Communities in Schools at Douglas L. Wilder Middle school. In her spare time, Shaunta enjoys traveling and spending time with her family. 

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Alex Moore, Resident in Counseling (Glen Allen)

I earned my Master’s degree in Counselor education and Bachelor’s degree in Psychology from Virginia Tech. I am currently pursuing my license to become a Licensed Professional Counselor (LPC).  I have experience working with children, adolescents, and adults, with a specific interest in working with children. I have worked with individuals experiencing a variety of difficulties, including trauma, grief and loss, anxiety, depression, anger management, and family conflict. I use a variety of techniques and modalities depending on the needs of the individual, including CBT, strength-based and expressive arts modalities such as play therapy, but believe that all treatment should be person-centered. 


James Terry, LCSW (Glen Allen)

I’m a graduate of VCU’s Masters of Social Work program and earned my LCSW in 2018. My experience has been diverse as I’ve worked with individuals, families, children, adolescents, and adults. I believe firmly in the social work code of ethics which I use as a guide for my practice and in working with individuals who have challenges with mental health. I have experience working with a wide range of diagnoses to include Mood disorders, ADHD, PTSD/Adjustment disorders, Conduct disorder, and Oppositional Defiant disorder. I know it is integral to look at the whole person to include biological, social, cultural, psychological, and spiritual factors. I consider the client to be the expert in their care as I utilize client/person-centered and strength/resiliency based interventions. I also have experience in trauma informed care, cognitive behavioral therapy, solution-focused therapy, and play/art therapy interventions. I truly consider it a privilege to work with individuals and families and hope I can be an effective professional support toward your journey of well-being. 


Sharon Jackson-Benjamin, Resident in Counseling (Glen Allen and Chester)

In 2011, I graduated from Virginia Commonwealth University, with a Baccalaureate of Science degree in Psychology.  In 2019, I graduated from Grand Canyon University, with a Master of Science degree in Professional Counseling.  I also completed and received my Child Development Associated Certification, educating preschool children ages 4-5.  My future includes opening a Child Development Center for infants and child ages 2 to 14.  After graduation I worked in the Mental Health services for thirteen years providing counseling services teaching CBT and life skills to adults and children, however my plans changed as I’m currently working as an Outpatient Therapist providing counseling to adults and children teaching them critical life skills to overcome life challenges. 


Ariane Raines, LPC, CSOTP, CCTP Clinical Manager (Glen Allen)

Ariane oversees clinical aspects of Lifebridge across the state.  She was worked in the field for over 15 years with both direct care and supervisory experience. 

“I specialize with working with victims of trauma and adolescent sex offending behaviors.  I have experiencing in treating depression, anxiety, and PTSD just to name a few.  I believe in a collaborative approach.  I come from a family systems philosophy and strength-based approach.  I utilize a variety of modalities ranging from cognitive behavioral, dialectical behavioral, motivational interviewing, to solution focused. It is my belief that you are the expert in your own life and my job is to help facilitate the positive change you are seeking.”


Francesca Hector-Jones LPC (Chester)

Being a therapist means creating a safe space for individuals to reveal their true selves, leading to healing and growth. Life can be beautiful and it can be difficult. I have several years of experience providing mental health services, working with assessments, community mental health counseling, and crisis interventions. My experience varies, and it includes services with children and adults. 


Ashley Bass, Resident in Counseling (Chester)

Ashley is a strong ally for her clients and attempts to aide individuals in finding their strengths in different areas.  She completed her Bachelor of Psychology from Virginia Commonwealth University and received her Master of Rehabilitation and Mental Health Counseling from Virginia Commonwealth University. Ashley likes to utilize skills from a strengths base approach, as well as Motivational Interviewing, Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, and Acceptance and Commitment Therapy.  She always maintains flexibility within the skills that she uses and takes a client centered approach to meet the needs of everyone.

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Christie McIntosh-Svirsky, LCSW, CCTP (Roanoke)

Christie is a native of northern California who relocated to the Roanoke Valley in 2001. Christie has been married for over 30 years; is the mother of a child attending high school; and includes two dogs and one cat as part of her family. Christie enjoys, fishing, needlework, cooking, reading and spending time with her family during her leisure time. Christie has practiced in a variety of settings including residential, community and private practice. Her career has included crisis services, group and individual counseling, working in collaboration with the legal system and various community services. Christie approaches counseling from a person-centered & strength-based perspective, believing that everyone is unique and has core strengths which can be harnessed to assist them in dealing with life's challenges. Christie will work with you to develop a personalized course of treatment uniquely tailored to your needs, preferences and personality, and where you set the pace.


Elizabeth Tilley, Resident in Counseling (Roanoke)

I graduated from Liberty University with a Master of Arts: Clinical Mental Health Counseling degree. I have worked in the behavioral health field serving children and adolescents for a total of 4 years and I have clinician internship experience working with Domestic Violence survivors and Adult Outpatient services populations. I am passionate about Mental Health and I desire to support individuals in various stages of life to thrive as the unique and special individual they are. I use an integrated, eclectic approach to counseling based on the client’s specific needs and goals. In my free time, I enjoy taking hikes with my dog, exploring the outdoors and spending time with family.   

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Melinda Black, LPC (Roanoke)

I have worked in the mental health field for 10 years, with all ages, and in most capacities including intensive in home, individual counseling, mental health skill building, and therapeutic day treatment.  I believe in using an eclectic approach to counseling, often leaning towards a systems approach, as each individual's needs are different and the approach needs to be appropriate for the client.  I have worked with children starting at age 5, as well as adults. I find that each of these age groups have specific needs and challenges, making all age groups exciting to work with.  In my off time, I enjoy reading, music, and anything crafty. 


Kristie Haga, Resident in Counseling (Wytheville)

I graduated from Walden University with a Master of Science in Mental Health Counseling. I have worked in the behavioral health field for the past 27 years.  I spent most of my career working with Children with Emotional Support Needs and the families that support them.  I have also worked with adults in a clinical setting both as a therapist and a crisis response provider. Early into my career I found myself working with clients who were receiving supports through a Psychosocial Rehabilitation Program. I found that I loved the work that is done in this field and I have since tried to learn as much as I can about Behavioral Health Disorders. I am passionate about the work that is to be done in that field.  I believe that each client is the “expert”, and I am simply a catalyst to help them reach their goals. I use a client-centered approach to therapy, recognizing that the relationship that I build with those that I work with is the single biggest factor that I can offer to their success in reaching their goals.  I have specialized training and experience in risk assessment and crisis intervention.  I utilize a variety of therapeutic techniques that include but are not limited to cognitive behavior therapy, motivational interviewing, mindfulness, psycho education, solution focused and relaxation practices. I am a firm believer in the therapeutic value of our pets and utilize my four-legged fur babies as a big therapeutic tool for myself. 


Emily Carickhoff, LPC (Staunton)

It was later in life when I decided to pursue my Master's in Counseling at Eastern Mennonite University. Since earning my degree I have spent time working with children in foster care and children and teens with behavioral challenges. I also have experience working with adults and couples. My approach to counseling is to incorporate trauma-informed interventions as well as art and play therapy techniques. When not working, I enjoy nature, painting, and researching how the brain works. 

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Kristen Maxwell, Resident in Counseling (Staunton)

I am a Resident in Counseling pursuing LPC licensure. I recently graduated with my Masters in Clinical Mental Health Counseling from Keiser University in Fort Lauderdale, Florida, and received my Bachelors in Behavioral Psychology from Purdue University. I held a clinical internship working at an Intensive Outpatient Program in Northern Florida, which gave me the opportunity of working with adults and adolescents facing substance use and trauma. Prior to this, I worked with survivors of violence, homeless individuals, and clients facing grief. I utilize a variety of counseling modalities, including person-centered, motivational interviewing, Adlerian, Gestalt, solution-focused approaches, while incorporating trauma-informed interventions. Ultimately, it is my promise to help you along your journey to a wonderful life! In my free time, I enjoy gatherings with my family, country music, dancing, singing, and taking the scenic route!

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Janel Legore, Supervisee in Social Work (Newport News)

I earned my bachelor’s in social work at Johnson C. Smith University and my master’s in social work at Norfolk State University. I have over 15 years of experience in the mental health field and has worked in a variety of avenues to include community base, school base, hospital, and outpatient. I work with children, adolescent, adults, individuals, families, and groups. I am currently pursuing my license to become a Licensed Clinical Social Worker. Therapy is a start to the healing process. I find my purpose in navigating individuals as they make their journeys to their healing destinations. Let us take this journey together. You do not have to travel this journey alone.

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Melissa Long, Resident in Counseling (Chesapeake)

I have been working in the mental health field for  5 years.  I have experience working with adolescence in an inpatient setting, substance use concerns also juvenile sex offenders, familes, couples, and adults in an outpatient setting.  I am experienced counseling children on the Autism Spectrum and people living with anxiety, trauma, depression, bipolar disorder, antisocial personality disorder, Personality Disorder, ADHD, and relationship concerns.  I approach each client as individuals and treat them with respect and dignity.  I supply support sensitively.  I use cognitive behavior therapy, trauma informed care, mindfulness, psychoeducation, and dialectical approaches. I am currently in school learning sign language and enjoy spending time with family and friends, movies, music and dancing like nobody's watching.  I look forward to working with all clients and am eager to supply support.


Reyna Rios, Supervisee in Social Work (Chesapeake)

I graduated from Walden University with a Master of Social Work in Advanced Clinical Practice and received my Bachelor’s degree in Sociology from Queens College, City University of New York. I have over 10 years’ experience providing services to diverse populations, to include children, adolescents, adults, and families in a variety of settings.  My treatment techniques incorporate CBT, Solution-focused, Motivational Interviewing, Mindfulness, as well as other evidence-based practices based on your specific needs. I utilize a strengths perspective and believe that every person is the expert of their own lives. I strive to build meaningful and genuine therapeutic relationships based on trust. My aim is to assist individuals in reaching their goals and provide the tools to help them become the best version of themselves. I am bilingual, fluent Spanish.


Administrative Staff

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Maria Weaver

Senior Office Manager

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Amy Miller

Outpatient Administrative Assistant